YOU'LL HAVE TO

• Be a caring and friendly host to all who walk through our doors
• Incredibly particular about cleanliness and it cannot be joked about
• Take the pressure so you can turn into a diamond and be cool as a cucumber during challenging situations
• Build your own career, we’ll provide the ingredients
• Be tough as nails because it’s a job for superhumans
• Know what you want for a career and enjoy providing awesome service
• Always think reasonably before you act, you’re more empowered than you think
• Be able to write and converse in English, any additional languages would be a bonus

HOW YOU’LL DO THE ABOVE BY:

• Reporting to the Hotel Supervisor directly and indirectly to the Operations Manager
• Being assigned to the Housekeeping but will occasionally be rotated cross-departments to “say hi” to other colleagues and learn to do what they do
• Taking personal ownership of the guests’ stay by ensuring they have a spotless room, pod and toilet greeting them after checking in, help them feel safe by ensuring that their belongings are not lost and to lift their moods by always providing clean and dust-free public area for them to hang out in before bidding them a temporary farewell because you know they’ll want to come back
• Being an ambassador, find every opportunity to interact with guests so find out their preferences so you can recommend places of interest and their stories so you can challenge yourself to give them a more interesting story to tell their friends
• Planning your work based on the maid report on which areas to clean so that you can complete all your tasks on time to be checked by the Housekeeping Supervisor
• Paperwork; completing the Room Status, Linen Inventory, Toilet Cleaning Reports are just to name a few that you will have to complete accurately and to be submitted on time
• Keeping your immediate work stations fully stocked and the hotel’s rooms, pods, toilets and public areas should be kept neat and clean 24/7, 365
• Working hard so remember to play even harder. Organize or join in on activities organized by the company so blow off steam and enjoy

WE WANT TO MEET YOU IF YOU:

• Think your personal mantra is the same as the requirements above and love hands-on work
• Are a Malaysian citizen above 18 years-old
• Have experience working in the hospitality industry but we welcome fresh grads all the same
• Are able to show us that being clean is important to you and can uphold the cleaning standards set
• Can work on shifts round the clock, on weekends and public holidays

BENEFITS:

• Above all else, a career for a lifetime
• Internal and external training to up your skills and knowledge
• Opportunity to transfer to any of our active outlets
• Medical expense claims
• Allowances and annual leaves
• Sales incentives if your hotel hits the sales target
• Hostel provided for KL and Penang if you’re not from around there
• Regular company outings so we’ll never lose touch with each other